Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days after payment confirmation.
Shipping Origins
- Orders shipped to the United States are fulfilled from our US warehouse and typically arrive within 2–3 business days.
- Orders shipped to Malaysia, Philippines, Vietnam, Thailand, and Singapore are fulfilled from our warehouse in China.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 2–3 business days |
| Malaysia | 3–5 business days |
| Philippines | 3–5 business days |
| Vietnam | 3–5 business days |
| Thailand | 3–5 business days |
| Singapore | 3–5 business days |
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping Rates Shipping rates are calculated based on package weight (approximately 1.3 kg) at checkout.
Customs & Duties International orders may be subject to customs duties and taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
If you have any questions about your shipment, please contact us at shopifyus@beyotter.com.